by Brenda Greenwell | Apr 8, 2014 | General Topics
In the last post on sales strength, I asserted that strong salespeople project a confidence supported by expertise. There isn’t anything unusual in that claim. Who doesn’t believe that expertise breeds sales confidence? But there’s a second...
by Brenda Greenwell | Apr 3, 2014 | General Topics
When you walk into a room full of salespeople, what do you smell? (Besides the level of cleanliness, which is roughly proportional to the sales ticket size.) Fear. Along with being loquacious, assertive, and energetic, a surprising number of salespeople are afraid....
by Brenda Greenwell | Mar 27, 2014 | Finance
Schadenfreude – noun, often capitalized: a feeling of enjoyment that comes from seeing or hearing about the troubles of other people. Auto dealers everywhere, and possibly the banking industry in general, had to choke down some strong feelings of schadenfreude a...
by Brenda Greenwell | Mar 20, 2014 | Home Improvement
What is the ideal contractor? There may be conflicting ideas depending on who you ask. A homeowner may have certain ideas of what constitutes “ideal”; they might care most about price and a quick turn-around time. A contractor may value reputation and integrity when...
by Brenda Greenwell | Mar 18, 2014 | Home Improvement
With the winter Olympics just past, I’m reminded of the difference between professional and amateur. Many of us are old enough to remember the 1970s and 1980s controversy over whether to allow professional athletes to participate in the Games. For many, the defining...
